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Shop Policy

1. Shipping Policy

Shipping Policies and Rates
The Number of delivery days quoted for Shipping Methods are from the Date of Shipment, not the Date of Order Placement. For international orders please allow 2-4 weeks for delivery, due to customs.
Calculating Shipping Costs 
Shipping costs for orders depend upon the method you choose and the shipping destination. Please also note that the shipping rates for many items we sell are weight-based. To reflect the policies of the shipping company we use, all weights will be rounded up to the next full kg.
How Are Items Shipped? 
We use any of the courier services available for all orders placed. It is not possible to specify a preferred carrier when placing your order..
 

2. Return, Refund & Cancellation Policy

Physical Products

Physical Product must be returned in the same condition it was received.
We offer a 14 day return policy from date of purchase. Items must be returned complete and unopened.
Please include a copy of your invoice or packing slip. If you do not have either of these, please include your first and last name, shipping/billing address, email address and phone number.
Return to: Prime Business School, 3rd Floor Agric Bank  Building, Independence Layout, Enugu, Nigeria.

Refunds for the price of the product will be made within 30 days from when the refund is processed. Refunds are made to the purchasing credit card. If the card has expired, please let us know the new expiration date in order to expedite your refund. 
 

Digital Content and Online Learning

Digital content/products such as: MP3s, e-books, online training courses are NOT eligible for refunds after they have been purchased.
a. License. Upon your payment of our fees for Digital Content, we grant you a non-exclusive, non-transferable license to use the Digital Content for your personal, non-commercial, entertainment use, subject to and in accordance with the terms of this Agreement.
b. Restrictions. You represent, warrant and agree that you will use the Service only for your personal, non-commercial, entertainment use and not for any redistribution of the Digital Content or other restricted use. You agree not to infringe the rights of the Digital Content's copyright owner  and to comply with all applicable laws in your use of the Digital Content. You agree that you will not redistribute, transmit, assign, sell, broadcast, rent, share, lend, modify, adapt, edit, sub-license or otherwise transfer or use the Digital Content. You are not granted any synchronization, public performance, promotional use, commercial sale, resale, and reproduction or distribution rights for the Digital Content. You acknowledge that the Digital Content embodies the intellectual property of Prime Business School and is protected by law.
c. Objectionable Content. You agree that we have no liability to you for Digital Content you find objectionable.
d. All Sales Final; Downloading and Risk of Loss; Availability of Digital Content. All sales of Digital Content are final. We do not accept returns of Digital Content. Once you have purchased Digital Content, we encourage you to download or access it promptly as the case may be. If you are unable to access it after having reviewed our online help resources, please contact us. You bear all risk of loss after purchase and for any loss of Digital Content you have accessed, including any loss due to a computer or hard drive crash. 

 

 

The presentation was greatly informative and the in-depth practical demonstrations.
- Dr. Chukwuyama Ejiofor (Accident and Emergency Dept, UNTH, Enugu)

Fantastic, knowledgeable, educative and it was a real life study.
- Nwaneri M.A (PHCN,Onitsha)

I understood how I can bring out the best in me and build my career. I will like to attend more
- V Ochuko (Oceanic Bank Plc, Lagos)